GENERAL TERMS AND CONDITIONS
OF PURCHASE AND SUPPLY
Last updated on 10 Apr 2025
Version v2504
Supply of products
Batchforce wishes to have a reliable source of supply of products which mainly consist of CNC production parts ("Products") in order for Batchforce to deliver to Batchforce's customers.
Supplier is engaged in the sale and supply of the Products Batchforce may require from time to time.
These terms and conditions apply to all negotiations and agreements between Batchforce and Supplier.
Purchase contract
An order between Batchforce and Supplier comes into effect when a purchase order is issued by Batchforce. The text of the purchase order is leading in determining the agreement between Parties.
Batchforce can send the purchase order per e-mail or via the Batchforce platform. Supplier is obliged to accept a purchase order.
Batchforce is not obliged to place purchase orders. There is no minimum purchase amount and Supplier cannot derive any rights from (the amount of) past purchases.
Orders may be changed or cancelled at Batchforce's request at any moment in time without payment of a financial compensation.
Platform
Batchforce can, per sole decision of Batchforce, allow Supplier access to the Batchforce platform.
If Supplier is granted access, Batchforce is entitled, at its sole discretion, to revoke this access at any time without cause. In such a case, Batchforce is not liable for any compensation to Supplier.
Products and prices
Supplier is required to include the prices of its Products on the platform. Prices as included in the platform by Supplier are binding.
Price lists issued by Supplier are fixed for the products and/or orders for which the price lists were issued.
Delivery
Products will be delivered FCA (Incoterms 2020) to Batchforce.
In deviation of the FCA Incoterms 2020, Supplier is responsible for the delivery of the products, including transportation, customs clearance and unloading, to Batchforce. Delivery is carried out by Supplier in accordance with the method prescribed by Batchforce. Supplier may propose an alternative delivery method. Batchforce is not obliged to accept that method or to reimburse any additional costs of the method prescribed by it. Costs for transport, customs clearance, delivery etc. shall be borne by Supplier.
Risk of the Products transfers from Supplier to Batchforce at the moment the Products are delivered at Batchforce's business location unloaded. Until that time Supplier bears the risk of the Products in terms of, inter alia, storage, loading, transport and unloading. Supplier is obliged to insure itself against these risks at its own expense.
Parties can agree in writing in deviation of article 5.2 that Batchforce is responsible for the transport of the Products. Supplier still bears the risk and responsibility of storage, loading and unloading of the Products as usual. Supplier must insure itself against these risks.
If the Products are collected by or on behalf of Batchforce, the Supplier must provide assistance with the (un)loading free of charge.
Delivery times or execution periods are fatal. Time is of the essence.
Supplier is liable for all damage suffered by Batchforce and/or its customers as a result of exceeding the delivery time and/or execution period. For every day of delay in the delivery time or execution period, Supplier will pay Batchforce an immediately due and payable penalty of € 500 per day with a maximum of € 50.000. This penalty can be claimed in addition to compensation of damages by virtue of the law and/or performance of an order.
Supplier Obligations
Supplier warrants the information on and specifications of the Products are correct.
Supplier shall put all product information regarding the Products in the platform or separate document ("Specifications"). Supplier is obliged to deliver the Products in accordance with the Specifications.
Supplier may change the Specifications or its Products assortment by providing at least three months' prior written notice of the new Specifications or changed assortment on the platform. Only after this three-month period may Supplier implement the changes. During the three months notice period, Supplier is bound by the old Specifications and assortment and is obligated to fulfill any orders placed according to the old Specifications and assortment.
The Supplier is not entitled to engage any third parties to perform any part of its obligations under any order without the prior written consent of Batchforce. Any such consent, if granted, shall not relieve the Supplier of its responsibilities and obligations under any order.
As soon as the Supplier knows or ought to know the order will not be executed, too late or not properly, it will immediately inform Batchforce.
Inspection, approval and rejection
Batchforce at all times has the right to inspect and approve or disapprove the ordered or delivered Products. If Batchforce performs an inspection, Supplier is obliged to provide such facilities as can reasonably be required for Batchforce to conduct the inspection.
Batchforce is not obliged to inspect or approve the ordered or delivered Products.
The costs of the inspection will be borne by Supplier if the Products are rejected by Batchforce.
Inspection and/or approval does not release the Supplier from any guarantee or liability.
If the Products delivered by Supplier do not comply with the order, Batchforce has the right to reject these. Receipt of the Products or payment thereof does not imply acceptance by Batchforce.
If Batchforce rejects the delivered Products, at the sole discretion of Batchforce Supplier is obliged to act as follows within a reasonable period and solely to the choice of Batchforce:
arrange for free repair, or;
arrange for free replacement of the Products, or;
have the order carried out in accordance with the Agreement.
If Supplier fails to comply with this obligation within the set period or does not do so to the satisfaction of Batchforce, Batchforce is entitled to carry out Agreement or Order itself or have it done by a third party at Supplier's expense.
Exclusivity
Supplier is not entitled to develop, sell or manufacture, directly or indirectly, during the term of this Agreement and during one (1) year thereafter, a product which competes with or is identical, similar or comparable to any of the Products, unless to the order or on behalf of Batchforce.
Payment terms
Supplier may invoice an Order at the time of delivery thereof and not earlier than the delivery date indicated on the PO.
Batchforce will pay the invoices by Supplier within sixty (60) days insofar as its customer paid for the Products. .
If Parties agreed upon a partial delivery, partial payments will be made accordingly.
Invoices must comply with applicable requirements, including Tax laws, in default whereof the invoices will not be accepted and/or paid by Batchforce.
Invoices must be submitted via email, as individual attachments, to
[email protected].
The subject line of the email should contain the purchase order number.
Intellectual Property
All Specifications, designs, moulds, drawings, information, tools and equipment and other materials provided by Batchforce or which have been produced or bought by Supplier for the manufacturing of the Products and/or the performance of the Agreement or any Order (the "Materials"), shall remain or become the property of Batchforce, irrespective of whether Supplier paid directly or indirectly for (part of) the Materials.
All Specifications, information, drawings, designs and inventions developed by Batchforce and/or Batchforce and Supplier together under this Agreement and relating to the Products and all intellectual property and other rights therein, shall vest in Batchforce. Supplier herewith assigns or shall cause to assign to Batchforce all right, title and interest to any and all such items and shall do everything necessary to protect such rights and to protect Batchforce's interest therein.
Supplier shall not have any right, title or interest in or to any of Batchforce's patents, trademarks and/or trade names, nor shall the purchase of Products, packaging containing such trademarks and/or trade names give Supplier any right or title to these or similar trademarks or trade names. Supplier shall not use any patent, trademark, trade name or other indication in relation to the Products without Batchforce's prior written approval and any use of any patent, trademark, trade name or other indication as authorized by Batchforce shall be strictly in accordance with the instructions and for the purposes specified by Batchforce.
The obligations under this article remain in full force after the termination or expiration of this Agreement.
Taxes
Supplier warrants to Batchforce that all applicable tax laws will be completely and correctly complied with. Supplier warrants that all contributions, wage tax and value added tax due by Supplier will be paid in time. On Battchforce's first request Supplier shall provide Batchforce with copies of all applicable information pertaining to payment behaviour and payment of contributions and taxes.
Supplier indemnifies Batchforce for all claims resulting from non-compliance with this provision.
Term and termination
An Agreement has been entered into for an indefinite period of time, unless otherwise agreed between Parties. This Agreement may be terminated by either Party at any time by giving to the other Party at least three (3) months prior written notice. The rights and obligations of the Parties set forth in clauses 10 (intellectual property), 13 (warranty), 14 (liability), 15 (confidentiality) and 16 (non-competition), and any right or obligation in this Agreement which by its express terms or nature and context is intended to survive termination or expiration of this Agreement, shall survive any such termination or expiration.
Without prejudice to any other rights, Batchforce may terminate this Agreement and/or an Order with immediate effect, and without any compensation being due to Supplier, if:
Supplier violates any of the clauses of this Agreement; or
Supplier for whatever reason is incapable of providing the Products under this Agreement.
Without prejudice to any other rights, either Party shall be entitled to terminate this Agreement and/or an Order forthwith and with immediate effect if the other Party:
applies for, consents to, or becomes subject to, the appointment of a receiver, manager or administrative receiver over any of its property or assets;
becomes unable, or admits in writing its inability, to pay its debts as they fall due;
makes any voluntary arrangement with its creditors or becomes subject to an administration order or an administrator is appointed or documents are filed at court for the appointment of an administrator of that other Party, or notice of intention to appoint an administrator is given by that other Party;
goes into liquidation or an order is made or a resolution is passed for the winding-up of that other Party; or
ceases or threatens to cease to carry on business.
Without prejudice to any other rights, Batchforce shall be entitled to terminate this Agreement and/or an Order forthwith and with immediate effect:
if control of Supplier changes;
if Supplier is in default with regard to any obligation under this Agreement and/or an Order more than three (3) times within four (4) consecutive months.
The Parties waive their rights to claim compensation by reason of the expiration or termination of this Agreement and/or an Order, except where such claims are based on a breach of this Agreement and/or Order by the other Party.
Warranty
Supplier warrants for a period of one (1) year from the date of delivery of the Products that the Products are produced and delivered pursuant to this Agreement, the Order, the Specifications and any additionally given instructions by Batchforce and is free from defects.
Should Batchforce have agreed upon a different warranty with any of its customers, it will inform Supplier of such a different warranty in the Order. Supplier is obliged to issue the same warranty as Batchforce has agreed upon with its customer.
Should any Product fail to conform to the abovementioned warranty, Supplier will to the choice of Batchforce either repair the defect or provide Batchforce with a replacement free of charge within the reasonable period given to Supplier by notice of Batchforce.
Liability
Supplier shall be liable for any and all damage resulting from defects in the Products including its Specifications.
Batchforce's shall not be liable for any damages, direct or indirect, suffered by Supplier arising out of or in connection with this Agreement, unless in case of intent, gross negligence, death or injury.
Batchforce shall in no way be liable for, and Supplier shall at all times indemnify Batchforce from and against any and all activities, claims and demands resulting from a default under this Agreement or any Order by or attributable to Supplier or its staff, or arising from Supplier's activities whether occasioned by a breach of contract, negligence or by any cause whatsoever.
Confidentiality
The Parties agree that the terms and conditions of this Agreement, as well as the content of all previous discussions and documents exchanged concerning the subject and/or the performance of this Agreement, shall be confidential and neither they nor their successors, assigns, attorneys or agents shall disclose this Agreement, parts of it or secret information contained in it to any person or entity except as required by applicable rules of civil procedure or as ordered by a court or other authority of competent jurisdiction.
The Parties undertake to observe strict confidentiality about the know-how, designs, drawings, prototypes, marketing plans, ideas and other confidential business information of the other Party of which it takes cognizance ("Confidential Information").
Confidential Information does not include information of which a Party can show that (a) it was in its possession before it was disclosed to it; (b) it is public knowledge; (c) it has been obtained lawfully by it from a third party, without infringing this Agreement or (d) it has been developed independently by it without direct or indirect use of Confidential Information.
The Parties shall not in any way bring Confidential Information to the knowledge of third parties, unless the prior written approval of the other Party has been obtained. The definition of third parties also includes the employees and assistants of a Party who do not necessarily need to use Confidential Information. The Parties shall impose the same obligation of confidentiality on employees and assistants who obtain or may obtain access to Confidential Information.
The Parties shall use Confidential Information exclusively for the purposes of this Agreement.
The obligations under this provision remain in full force after the termination or expiration of this Agreement.
Non-competition
For the duration of this Agreement Supplier is not authorised to approach or enter into agreements with customers of Batchforce directly.
During two (2) years after expiration or termination of this Agreement, regardless of the reason for termination, Supplier is not authorised to approach customers of Batchforce directly.
General and other conditions
Supplier is obliged to comply with the following additional requirements:
BATCHFORCE REQUIREMENTS FOR QUALITY, CERTIFICATIONS (Schedule 1);
BATCHFORCE REQUIREMENTS FOR PACKAGING, LABELING AND DELIVERY (Schedule 2).
Batchforce is entitled to unilaterally amend these requirements. Supplier is obliged to comply with the amended requirements from the time Batchforce informs Supplier of the amendments. The latest version of the requirements is available on the platform and website of Batchforce.
The documents included or referred to in this Agreement will, in case of a conflict between two (2) or more of the documents, be applied in the following order of priority:
the Order
this Agreement (excluding the Schedules);
Batchforce requirements for quality, certifications (Schedule 1);
Batchforce requirements for packaging, labeling and delivery (Schedule 2).
Data protection
Parties will comply with the relevant laws and regulations regarding the protection of personal data, including in particular the General Data Protection Regulation (GDPR). Parties will respect the privacy of the persons whose personal data are shared and will only provide personal data if this is strictly necessary for the Purpose and will make these data anonymous where possible.
No assignment
This Agreement shall be binding upon and inure to the benefit of the Parties and their respective successors and assigns. This Agreement may not be assigned by Supplier, in whole or in part, to any third party.
Batchforce may freely assign its rights and obligations under this Agreement to any affiliate.
Independent Contractors
Parties are and intend to remain independent contractors. Nothing in this Agreement shall be construed as an agency, joint venture or partnership between Parties.
The relationship between Batchforce and Supplier during the term of this Agreement shall be that of buyer and seller. Supplier shall under no circumstances be considered to be the legal representative of Batchforce for any purpose whatsoever and shall not have the right or authority to create or assume any obligation or responsibility of any kind, expressly or implied, in the name of or on behalf of Batchforce.
Severability
If any provision of this Agreement is determined to be invalid or unenforceable by a court of competent jurisdiction, such finding shall not invalidate the remainder of this Agreement which shall remain in full force and effect as if the provision(s) determined to be invalid or unenforceable had not been a part of this Agreement. In the event of such finding of invalidity or unenforceability, Parties will substitute forthwith the invalid or unenforceable provision(s) by such effective provision(s) as most closely correspond with the original intention of the provision(s) so voided.
Entire agreement
This Agreement embodies the entire contract between Parties in respect of the subject matter hereof.
This Agreement cannot be changed, modified or amended unless such change, modification or amendment is in writing and agreed by both Parties.
Miscellaneous
No forbearance, delay or indulgence by either Party in enforcing the provisions of this Agreement shall prejudice or restrict its rights, nor shall any waiver by either Party of a breach hereof by the other Party operate as a waiver of any subsequent breach of the same or any other provision hereof.
Competent court and jurisdiction
This Agreement, the Orders and/or any agreements resulting from this Agreement shall be governed by and construed in all respect in accordance with the laws of the Netherlands.
The United Nations Convention on Contracts for the International Sales of Goods (CISG, 1980) shall not apply to this Agreement, the Orders and/or any agreements resulting from this Agreement.
All disputes arising in connection with this Agreement or any Order shall be finally settled in accordance with the Arbitration Rules of the Netherlands Arbitration Institute. The number of arbitrators shall be one. The arbitral tribunal shall be appointed according to the list procedure (Arbitration Rules of the Netherlands Arbitration Institute). The proceedings shall be conducted in the English language and confidentially. The place of arbitration shall be Amsterdam, the Netherlands. In deviation hereof Parties are at all times permitted to start proceedings at the competent courts of the statutory location of Batchforce. Notwithstanding this provision, Batchforce may bring proceedings at the court of the district in which the Suppliers’ residence and/or registered office is located.
Schedule 1 BATCHFORCE REQUIREMENTS FOR QUALITY, CERTIFICATIONS
BATCHFORCE REQUIREMENTS FOR
QUALITY AND CERTIFICATIONS
Las updated on 10 Apr 2025
Version v2504
To achieve a consistent high quality we are requiring you to update your quality procedures according to the Batchforce instructions regarding:
Measurement reports and requirements;
Certification;
Manufacturing guidelines and general tolerances.
Article 1 Measurement report - First article inspection (fai)
We require you to provide a First Article Inspection (FAI) report when requested by Batchforce. We can either request the report when sending the Purchase Order or if we received the parts at Batchforce.
Use the guidelines below for a fitting process and result:
Use the .xlsx file provided by Batchforce for every First Article Inspection.
The file named “EXAMPLE Batchforce First Article Inspection.xlsx” has sample values filled in. Please change these according to the specifications of your Batchforce ID and BOP-numbers.
Attach any drawings with measurements in the tabs of the .xlsx file and create more tabs if necessary.
Rename your file to the specific Batchforce ID and “FAI”. For example: BF.231019.SQ12A FAI.xlsx
Send the filled in .xlsx file as an attachment to
[email protected] and state in the subject line of your email the specific Batchforce ID and “FAI”. For example: BF.231019.SQ12A FAI
Article 2 Certifications - EN 10204:2004
We require you to provide a “Mill Test Certificate” for each shipment containing Iron or Steel material:
Send the certificate as an attachment to
[email protected] and state in the subject line of your email the specific Batchforce ID and “MTC”. For example: BF.231019.SQ12A MTC.
Attach the certificate and documentation to your shipment for customs. You can do this when creating a shipment in the portal from our logistics partner (in most cases DHL Express).
Print the certificate and documentation and attach to the shipment.
Mill Test Certificate: A document that verifies the origin, chemical and physical properties of a material. The document contains the approval of the factory quality and source control along with a special stamp. Your document must state the name, address and contact information of you (the manufacturer and exporter), the product specification and standards, heat number and quantity, the address and country of the heat number (location of material source) and the analysis of the chemical composition of the product.
The report may also include any other required testing, such as hardness, impact testing and non-destructive testing.
We require you to provide a “Type 2.2” Test report when requested by Batchforce. Send the Test report as an attachment to
[email protected] and state in the subject line of your email the specific Batchforce ID and “Certification 2.2”. For example: BF.231019.SQ12A Certification 2.2
Type 2.2: A document in which you declare that the products supplied are in compliance with the requirements of the Purchase Order and in which you test results based on non-specific inspection. The inspection documents shall be validated by the responsible person(s) (name and position). A non-specific inspection is carried out by you in accordance with your own procedures to assess whether products defined by the same product specification and made by the same manufacturing process, are in compliance with the requirements of the order or not.
We require you to provide a “Type 3.1” Inspection certificate 3.1 when requested by Batchforce. Send the Inspection certificate as an attachment to
[email protected] and state in the subject line of your email the specific Batchforce ID and “Certification 3.1”. For example: BF.231019.SQ12A Certification 3.1
Type 3.1: A document issued by you in which you declare that the products supplied are in compliance with the requirements of the Purchase Order and in which you provide test results. The test unit and the tests to be carried out are defined by the production specifications, the official regulation and corresponding rules and/or the Purchase Order. The document is validated by the Suppliers authorised inspection representative, independent of the Supplier.
It is permissible for the Supplier to transfer on to the inspection certificate 3.1 relevant test results obtained by specific inspection on primary or incoming product you use, provided that the Supplier operates traceability procedures and can provide the corresponding inspection documents required. The inspection documents shall be validated by the responsible person(s) (name and position).
Copying of the original document is permitted, provided that traceability procedures are operated and the original document is available on request. When producing copies it is permissible to replace the information on the original delivered quantity by the actual delivered partial quantity.
A summary of the inspection documents:
EN 10204:2004 reference
Document content
Document validated by
Mill Test Certificate
The name, address and contact information of you (the manufacturer and exporter), the product specification and standards, heat number and quantity, the address and country of the heat number (location of material source).
The Supplier.
Type 2.2: Test report
Statement of compliance with the Purchase Order, with indication of results of non-specific inspection.
The Supplier.
Type 3.1: Inspection certificate 3.1
Statement of compliance with the Purchase Order, with indication of results specific inspection.
The Supplier’s authorised inspection representative independent of the Supplier.
Article 3 Manufacturing Guidelines - ISO 2768-1:1989 EN 22768-1:1993
We require you to follow the general tolerances ISO 2768-1:1989 EN 22768-1:1993 and permissible deviations for basic size range according to the specification as summarised in the tables below. All values are in millimetres (mm).
IF NO INDICATION IS PROVIDED BY BATCHFORCE USE (M) MEDIUM.
Table 1: Permissible deviations for linear dimensions except for broken edges.
Description
0,5 up to 3
over
3 up to 6
over 6 up to 30
over 30 up to 120
over 120 up to 400
over 400 up to 1000
over 1000 up to 2000
over 2000 up to 4000
f
fine
± 0,05
± 0,05
± 0,1
± 0,15
± 0,2
± 0,3
±0,5
-
m
medium
± 0,1
± 0,1
± 0,2
± 0,3
± 0,5
± 0,8
± 1,2
± 2
c
coarse
± 0,2
± 0,3
± 0,5
± 0,8
± 1,2
± 2
± 3
± 4
v
very coarse
-
± 0,5
± 1
± 1,5
± 2,5
± 4
± 6
± 8
Table 2: Permissible deviations for broken edges.
External radii and chamfer heights. Permissible deviations for basic size range
Description
0,5 up to 3
over 3 up to 6
Over 6
f
fine
± 0,2
± 0,5
± 1
m
medium
± 0,2
± 0,5
± 1
c
coarse
± 0,4
± 1
± 2
v
very coarse
± 0,4
± 1
± 2
Table 3: Permissible deviations of angular dimensions.
Permissible deviations for ranges of lengths, in millimetres, of the shorter side of the angle concerned.
Description
up to 10
over 10 up to 50
over 50 up to 120
over 120 up to 400
over 400
f
fine
± 1°
± 0°30
± 0°20
± 0°10
± 0°5
m
medium
± 1°
± 0°30
± 0°20
± 0°10
± 0°5
c
coarse
± 1°30
± 1°
± 0°30
± 0°15
± 0°10
v
very coarse
± 3°
± 2°
± 1°
± 0°30
± 0°20
Schedule 2 BATCHFORCE REQUIREMENTS FOR PACKAGING, LABELING AND DELIVERY
BATCHFORCE REQUIREMENTS FOR
PACKAGING, LABELING AND DELIVERY
Las updated on 10 Apr 2025
Version v2504
To achieve a consistent high quality we are requiring you to update your packaging and labeling according to the Batchforce instructions regarding:
- Total package, pallet and labeling;
- Individual part packaging and labeling;
- Shipping and delivery of goods;
- Evaluation table
Article 1 Packaging of the total shipment
- Keep to the weight & dimensions for packages and bundle orders with the same delivery date into a single shipment as much as possible;
- Use quality double wall boxes and ensure 6mm distance between content and walls - Pack each order (Batchforce Purchase Order ID) into a separate box;
- Do not include company branding and hard copy measuring reports in the box.
Article 2 Labeling of the total shipment
Each shipment shall come with a delivery note which clearly displays following information: - Date of shipment;
- Origin of shipment;
- Name and Address of sender;
- Our Batchforce Purchase Order ID;
- Part numbers (BOP-numbers);
- Order quantity and delivery quantity of each part number;
- Harmonised Commodity Description and Coding System (HS) code in case the shipment origin is outside of the EU;
- Apply a shipping label on the top surface of the package.
If your shipment consists of multiple pallets or individual boxes, then
number each of the pallets/boxes/cases and provide the number and total on each pallet/box/case (e.g., 1 of 5 boxes). Indicate on the delivery note how many pallets/boxes/cases your shipment consists of
Article 3 Individual part packaging
Batchforce aims to act as environmentally friendly as possible. Take the following into account for individual part packaging. Don’t use too much plastic to pack each individual part. We recommend and prefer paper or cardboard packaging where possible if this meets the quality and safety requirements of shipping parts without loss of quality during shipment.
Article 4 Individual part labeling
Place a sticker with the following information on all wrapped individual parts (can be grouped) so we can identify the content of your shipment.
- Our order reference (Batchforce Purchase Order ID);
- Part numbers (BOP-numbers);
- Delivery quantity of each part number;
Batchforce requires a consistent design of the labels per part (or grouped parts) for correct identification. Follow the example and instructions below:
- Use a grid with lines when printing the label;
- Use the fonts Helvetica, Arial or a font most similar to one of those;
- Avoid handwriting;
- Written exclusively in English;
- Use black color for labeling on a white surface;
- In the first column add the description;
- In the second column add the corresponding number to the description;
- In the third column add the barcode which represents the number in the second column.
Find an example guideline on the next page.
Order ID
Order I BF.230816111.CX13B
BOP Nr.
14541
QTY
87
Article 5 Shipping and delivery of goods
Unless indicated otherwise, the supplier shall deliver the goods to:
Batchforce
Attn. Express Logistics Dept.
Kloosterweg 1
6412 CN Heerlen
The Netherlands
Email:
[email protected]
Phone: 0031453690546
VAT: NL855871374B01
EORI: NL 855871374
Send Track & Trace code, requested measuring reports and certifications to
[email protected].
Any additional costs incurred at Batchforce by not following the shipment protocol above can be corrected accordingly at the expense of the sender.
Batchforce’s logistic department is a non-bonded warehouse; all goods need to be declared at the relevant customs authorities before arrival at the warehouse.
The supplier shall provide the required documentation for customs clearance for export and import. Failure to provide the required documents can result in delayed deliveries, overtime, incorrect duties and penalties at the supplier’s expense.
Shipments that do not follow the minimum requirements specified in this document may be either returned, or will be corrected accordingly at the expense of the sender, and can risk delayed payment of corresponding invoices.
Article 6 Evaluation of supplier performance
To ensure proper verification of the shipping and packaging of products, we use a model table as a control tool. This template allows us to assess the conformity of the packaging, labels, and boxes used for shipping, ensuring that all specifications are met. In addition to this preliminary check, our quality controller will also carry out the actual quality check on the parts shipped, ensuring they meet all our quality standards and requirements.
The delivery performance of the supplier shall be recorded and evaluated based on the following criteria:
- Quantity: Actual delivered quantity deviates from the confirmed quantity by the supplier
- Delivery Date: Actual delivery date does not match the confirmed delivery date by supplier
- Communication: Delivery of goods not timely announced to Batchforce
- Packaging: Packaging has been damaged during transportation
- Labeling: Missing and/or incorrect labeling
- Boxes: Box not suitable for transport
- Documentation: Missing information and/or incorrect documents
Any damages, costs or fees in relation to such underperformance may be subject to claims from Batchforce. The evaluation table is used to systematically assess these criteria, ensuring that all aspects of the delivery meet our high standards. Suppliers will receive feedback based on this evaluation to promote continuous improvement.
