BATCHFORCE TERMS OF PURCHASE

LAST UPDATED ON 16 Aug 2023

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING OUR SERVICE(S), PLACING REQUESTS FOR QUOTES OR PLACING AN ORDER.

This Terms of Purchase (the “Agreement”) are applicable on all offers, orders and services of Batchforce and is made between Batchforce, having its place of business at Kloosterweg 1, 6412 CN Heerlen, Limburg, The Netherlands (“Contractor” or “Batchforce”) and the entity or person placing the request for quotation, placing the order at Batchforce or using the Batchforce service (“Client” or “You” or “Your”).

1. ACKNOWLEDGMENTS

Client acknowledges that the Contractor; 

  1. operates an online platform and works mainly with 3th party suppliers for the production of parts;
  2. provides an online platform to manage, upload and accept offers and orders online;
  3. provides an online order acceptance process that is legally binding under these terms of purchase;
  4. chooses production location, allocates suppliers and removes suppliers from production without notifying the Client’s;
  5. has individual manufacturing collaboration agreements, terms and conditions with suppliers;
  6. in most cases removes Client’s branding and identification from files and products provided by Client;
  7. does not provide access to Suppliers connected to the Batchforce online platform.

In the event of any conflict between the substance of the agreement concluded between the Contractor and the Client and these Terms of Purchase, the provisions of the agreement will prevail.

2. OFFERS

All offers are without obligation.

If the Client provides the Contractor with data, drawings and the like, the Contractor may rely on their accuracy and completeness and will base its offer on the same.

The prices stated in the offer are based on delivery  ex works, Contractor’s place of establishment, in accordance with the Incoterms 2010. Prices are exclusive of VAT and packaging.

If the Client does not accept the Contractor’s offer, the Contractor is entitled to charge the Client for all costs incurred by the Contractor in making the offer to the Client

3. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise agreed in writing, the Contractor retains the copyright and all industrial property rights in the offers made by it and in the designs, pictures, drawings, models (including trial models), software and the like provided by it.

Any information that Client provides to the Contractor or any information related to the Client and/or its Order, such as Client 3D Content, images, photos, videos, text, or any other content submitted by the Client to the Contractor, is the exclusive intellectual property of the Client. The Contractor is hereby granted a non-exclusive, non-transferable, non-sublicensable, revocable limited licence to use.

The rights in the data referred to in paragraph 1 of this article will remain the property of the Contractor irrespective of whether the costs of their production have been charged to the Client. These data may not be copied, used or shown to third parties without the Contractor’s prior express written consent. The Client will owe the Contractor an immediately payable penalty of € 25000 for each breach of this provision. This penalty may be claimed in addition to damages pursuant to the law.

On the Contractor’s first demand, the Client must return the data provided to it as referred to in paragraph 1 of this Article within the time limit set by the Contractor. Upon breach of this provision, the Client will owe the Contractor an immediately payable penalty of € 1000 per day. This penalty may be claimed in addition to damages pursuant to the law.

4. ADVICE AND INFORMATION PROVIDED

  • The Client cannot derive any rights from advice or information it obtains from the Contractor if this does not  relate to the assignment.
  • If the Client provides the Contractor with data, drawings and the like, the Contractor may rely on their accuracy and completeness in the performance of the agreement.
  • The Client indemnifies the Contractor from and against all liability to third parties relating to use of the advice, drawings, calculations, designs, materials, samples, models and the like provided by or on behalf of the Client.

5. DELIVERY PERIOD AND PERFORMANCE PERIOD

  • The delivery period and/or performance period will be set by the Contractor on an approximate basis.
  • In setting the delivery period and/or performance period, the Contractor will assume that it will be able to perform the assignment under the conditions known to it at that time.
  • The delivery period and/or performance period will only commence once agreement has been reached on all commercial and technical details, all necessary data, final and approved drawings and the like are in the Contractor’s possession, the agreed payment or instalment has been received and the necessary conditions for performance of the assignment have been satisfied.
    • In the event of circumstances that differ from those that were known to the Contractor when it set the delivery period and/or performance period, it may extend the delivery period and/or performance period by such period as it needs to perform the assignment under such circumstances. If the work cannot be incorporated into the Contractor’s schedule, it will be performed as soon as the Contractor’s schedule permits.
    • In the event of any contract addition, the delivery period and/or performance period will be extended by such period as the Contractor needs to (cause to) supply the materials and parts for such work and to perform the contract addition. If the contract addition cannot be incorporated into the Contractor’s schedule, the work will be performed as soon as the Contractor’s schedule permits.
    • If the Contractor suspends its obligations, the delivery period and/or performance period will be extended  by the duration of the suspension. If the continuation of the work cannot be incorporated into the Contractor’s schedule, the work will be performed as soon as the Contractor’s schedule permits.
    • In the event of inclement weather, the delivery period and/or performance period will be extended by the resulting delay.

The Client is required to pay all costs incurred by the Contractor as a result of delay affecting the delivery period and/or performance period as referred to in Article 5.

If the delivery period and/or performance period is/are exceeded, this will in no event entitle to damages or termination.

6. TRANSFER OF RISK

Delivery will be made ex works, Contractor’s place of establishment, in accordance with the Incoterms 2010. The risk attached to the good passes to the Client at the time the Contractor makes the good available to the Client.

Notwithstanding the provisions in paragraph 1 of this article, the Client and Contractor may agree that the Contractor will arrange for transport. In that event, the risk of storage, loading, transport and unloading will be borne by the Client. The Client may insure itself against these risks.

In the event of a purchase in which a good is exchanged and the Client retains the good to be exchanged pending delivery of the new good, the risk attached to the good to be exchanged remains with the Client until it has placed this good in the possession of the Contractor. If the Client cannot deliver the goods to be exchanged in the condition that it was in when the agreement was concluded, the Contractor may terminate the agreement.

7. PRICE CHANGE

The Contractor may pass on to the Client any increase in costing factors occurring after conclusion of the agreement.

The Client will be obliged to pay the price increase as referred to in paragraph 1 of this article on any of the occasions below, such at the discretion of the Contractor:

  1. upon the occurrence of the price increase;
  2. at the same time as payment of the principal sum;
  3. on the next agreed payment deadline.

8. FORCE MAJEURE

The Contractor is entitled to suspend performance of its obligations if it is temporarily prevented from performing its contractual obligations to the Client due to force majeure.

Force majeure is understood to mean, inter alia, the cir- cumstance of failure by suppliers, the Contractor’s subcontractors or transport companies engaged by the Contractor to perform their obligations or perform them in good time, weather conditions, earthquakes, fire, power failure, loss, theft or destruction of tools or materials, road blocks, strikes or work stoppages and import or trade restrictions.

If the Contractor’s temporary inability to perform lasts for more than six months, it will no longer be entitled to sus- pend performance. On expiry of this  deadline,  the Client and the Contractor may terminate the agreement with im- mediate effect, but only as regards such part of the obligations that has not yet been performed.

In the event of force majeure where performance is or becomes permanently impossible, both parties are entitled to terminate the agreement with immediate effect as regards such part of the obligations that has not yet been per- formed.

The parties will not be entitled to compensation for damage suffered or to be suffered as a result of suspension or termination as referred to in this article.

9. SCOPE OF WORK

The Client must ensure that all  licences, exemptions and other administrative decisions necessary to carry out the work are obtained in good time. The Client is required upon the Contractor’s first demand to send the Contractor a copy of the documents mentioned above.

10. CHANGES TO WORK

Changes to the work will in any event result in contract variations work if:

  1. the design, specifications or contract documents are changed;
  2. the information provided by the Client is not factually accurate;
  3. quantities diverge by more than 10% from the estimates.

Contract additions will be charged on the basis of the pricing factors applicable at the time the contract addition is performed. Contract deductions will be charged on the basis of the pricing factors applicable at the time the agreement was concluded.

The Client will be obliged to pay the price of the contract addition as referred to in paragraph 1 of this article on any  of the occasions below, such at the discretion of the Contractor:

  1. when the contract addition arises;
  2. at the same time as payment of the principal sum;
  3. on the next agreed payment deadline.

If the sum of the contract deduction exceeds that of the contract addition, in the final settlement the Contractor may charge the Client 10% of the difference. This provision does not apply to contract deductions that  result from  a request by the Contractor.

Contractor may without the consent of Client change specifications of the work if this is deemed necessary by Contractor. This may include:

  1. material;
  2. finishing;
  3. tolerances.

11. COMPLETION OF THE WORK

The work is deemed to be completed in the following  events:

  1. when the Client has approved the work;
  2. when the work is taken into commission by the Client. If the Client takes part of the work into commission, that part will be deemed to be completed;
  3. if the Contractor notifies the Client in writing that the work has been completed and the Client does not inform it in writing as to whether or not the work is approved within 30 days of such notification having been made;
  4. if the Client does not approve the work due to minor defects or missing parts that can be rectified or subsequently delivered within 30 days and that do not prevent the work from being taken into commission.

If the Client does not approve the work, it is required to inform the Contractor of this in writing, stating reasons. The Client must provide the Contractor with the opportunity to complete the work as yet.

Client is only obligated to complete the work itself and reimburse the costs associated with after written approval from the Contractor. Client provides an official invoice of additional work with a maximum hourly rate of € 45.

The Client indemnifies the Contractor from and against any claims by third parties for  damage to non-completed parts  of the work caused by use of parts of the work that have al- ready been completed.

12. LIABILITY

In the event of an attributable failure, the Contractor is obliged to perform its contractual obligations as yet.

The Contractor’s obligation to pay damages, irrespective of  the legal basis, is limited to damage for which the Contractor is insured under an insurance policy taken out by it or on its behalf, but will never exceed the amount paid out under this insurance in the relevant case.

If, for any reason whatsoever, the Contractor cannot invoke the limitation in paragraph 2 of this article, the obligation to pay damages will be limited to a maximum of 15% of the total assignment amount (excluding VAT). If the agreement comprises parts or partial deliveries, the obligation to pay damages is limited to a maximum of 15% (excluding VAT)  of the assignment amount of that part or that partial delivery.

The following does not qualify for compensation:

  1. consequential loss, including business interruption loss, production loss, loss of profit, transport costs and travel and accommodation expenses. The Client may insure itself against this damage if possible;
  2. damage to goods in or under its care, custody or control. Such damage includes damage caused as a result of or during the performance of the work to goods on which work is being performed or to goods situated in the vicinity of the work site. The Client may insure itself against such damage if it so desires;
  3. damage caused by the intent or wilful recklessness of agents or non-management employees of the Contractor.

The Contractor is not liable for damage to material provided by or on behalf of the Client where that damage is the result of improper processing.

The Client indemnifies the Contractor from and against all claims by third parties on account of product liability as a result of a defect in a product supplied by the Client to a third party and that consisted, entirely or partially, of products and/or materials supplied by the Contractor. The Client is obliged to compensate all damage suffered by the Contractor in this respect, including the full costs of defence.

14. WARRANTY AND OTHER CLAIMS

Unless otherwise agreed in writing, the Contractor warrants the proper execution of the agreed performance for a period of six months after delivery/completion. In the event that a different warranty period is agreed, the other paragraphs of this article are also applicable.

If the agreed performance was not properly executed, the Contractor will decide whether to properly execute it as yet or to credit the Client for a proportionate part of the invoice amount. If the Contractor chooses to properly execute the performance as yet, it will determine the manner and time of execution itself. If the agreed performance consisted (en- tirely or partially) of the processing of material provided by the Client, the Client must provide new material at its own risk and expense.

Parts or materials that are repaired or replaced by the Contractor must be sent to the Contractor by the Client.

The Client bears the expense of:

  1. all costs of transport or dispatch;
  2. costs of disassembly and assembly;
  3. travel and accommodation expenses.

The Client must in all cases offer the Contractor the opportunity to remedy any defect or to perform the processing again.

The Client may only invoke the warranty once it has satisfied all its obligations to the Contractor.

No warranty is given if the defects result from:

  1. normal wear and tear;
  2. improper use;
  3. lack of maintenance or improper maintenance;
  4. installation, fitting, modification or repair by the Client or third parties;
  5. defects in or unsuitability of goods originating from, or prescribed by, the Client;
  6. defects in or unsuitability of materials or auxiliary materials used by the Client.

No warranty is given in respect of:

  1. goods supplied that were not new at the time of de- livery;
  2. the inspection and repair of goods of the Client;
  3. parts for which a manufacturer’s warranty has been provided.

The provisions of this article apply mutatis mutandis to any claims by the Client based on breach of contract, non-conformity or on any other basis whatsoever.

The Client cannot assign any rights under this article.

15. OBLIGATION TO COMPLAIN

The Client can no longer invoke a defect in performance if it does not make a written complaint to the Contractor in respect thereof within fourteen days of the date it discovered, or should reasonably have discovered, the defect.

On pain of forfeiture of all rights, the Client must submit complaints regarding the amount invoiced to the Contractor in writing within the payment deadline. If the payment deadline is longer than thirty days, the Client must complain no later than thirty days after the date of the invoice.

16. FAILURE TO TAKE DELIVERY OF GOODS

Upon expiry of the delivery period and/or performance period, the Client is obliged to take delivery of the good or goods forming the subject of the agreement.

The Client must lend all cooperation that can be reasonably expected from it to enable the Contractor to make the delivery.

If the Client does not take delivery of goods, such goods will be stored at the risk and expense of the Client.

Upon breach of the provisions this  article, the Client  will  owe the Contractor  a penalty of € 250 per day, to a maximum of € 25000. This penalty may € 250 per day, to a maximum of € 25000. This penalty may be claimed in addition to damages pursuant to the law.

17. PAYMENT

Payment will be made to an account to be designated by the Contractor.

  1. to the Contractor’s bank account stated on the invoice;
  2. via an online payment provider assigned by Batchforce.

The right of the Client to set off or suspend amounts it is owed by the Contractor is excluded, save in the event of the Contractor’s bankruptcy or if statutory debt rescheduling applies to the Contractor.

Irrespective of whether the Contractor has  fully  executed the agreed performance, everything that is or will be owed  to it by the Client under the agreement is immediately due and payable if:

  1. deadline for payment has been exceeded;
  2. an application has been made for the Client’s bankruptcy or suspension of payments;
  3. attachment is levied on the Client’s goods or claims;
  4. the Client (a company) is dissolved or wound up.
  5. the Client (a natural person) requests to be admitted to statutory debt rescheduling, is placed under guardian- ship or dies.

If payment is not made within the agreed payment deadline, the Client will immediately owe interest to the Contractor. The interest rate is 12% per annum, but is equal to the statutory interest rate if the latter rate is higher. When calculating interest, part of a month is regarded as a whole month.

The Contractor is authorised to set off its debts to the Client with amounts owed by the Client to companies affiliated  with the Contractor. In addition, the Contractor is authorised to set off amounts owed to it by the Client with debts to the Client of companies affiliated with the Contractor. Further, the Contractor is authorised to set off its debts to the Client with amounts owed to the Contractor by companies affiliat- ed with the Client. Affiliated companies are understood to mean the companies belonging to the same group, within the meaning of Article 2:24b Dutch Civil Code, and participating interests within the meaning of Article 2:24c Dutch Civil Code.

If payment is not made within the agreed payment deadline, the Client will owe the Contractor all extrajudicial costs, with a minimum of € 75.

These costs will be calculated on the basis of the following table (principal sum plus interest):

  • on the first € 3000 15% 
  • on any additional amount up to € 6000 10%
  • on any additional amount up to € 15000 8%
  • on any additional amount up to € 60000 5%
  • on any additional amount from € 60000 3%

The extrajudicial costs actually incurred will be owed  if these are higher than they would be according to the above calculation.

If judgement is rendered in favour of the Contractor in legal proceedings, all costs that it has incurred in relation to these proceedings will be borne by the Client.

18. SECURITY

Irrespective of the agreed payment conditions, upon the first demand of the Contractor the Client is obliged to provide such security for payment as the Contractor deems sufficient. If the Client does not comply with such demand within the period set, it will immediately be in default. In that event, the Contractor is entitled to terminate the agreement and to recover its damage from the Client.

The Contractor will retain ownership of any goods delivered as long as the Client:

  1. fails or will fail in the performance of its obligations un- der this agreement or other agreements;
  2. has not paid debts that have arisen due to non- performance of the aforementioned agreements,  such as damage, penalties, interest and costs.

As long the goods delivered are subject to retention of title, the Client may not encumber or alienate the same other than in the ordinary course of its business.

Once the Contractor has invoked its retention of title, it may take possession of the goods delivered. The Client will lend its full cooperation to this end.

The Contractor has a right of pledge and a right of retention in respect of all goods that are or will be held by it for any reason whatsoever and for all claims it has or might acquire against the Client in respect of anyone seeking their sur- render.

If, after the goods have been delivered to the Client by the Contractor in accordance with the agreement,  the Client  has met its obligations, the retention of title will be revived with regard to such goods if the Client does not meet its ob- ligations under any agreement subsequently concluded.

19. RELATIONSHIP CLAUSE

The Client is prohibited without the prior written consent of the Contractor during and for five (5) years after the end of this Agreement for or at the Contractor’s and / or one or more affiliated companies for which he has fulfilled assignments under the Agreement, to operate directly or indirectly, in any way whatsoever, whether for payment or for no consideration, or employees or other persons of ( a) company(s) in which The Client has direct or indirect control and / or a financial interest to operate directly or indirectly for these (legal) persons.

During the term of this agreement, as well as for ten (10) years after its termination, The Client does not undertake any employees of the Contractor for whom it is in the context of the contract has fulfilled assignments, to employ, or otherwise, in any form whatsoever, to put to work or to induce them to terminate their employment, either against payment or for no consideration, for the benefit of activities directly or indirectly for the Client.

20. TERMINATION OF THE AGREEMENT

If the Client wishes to terminate the agreement without the Contractor being in default, and the Contractor agrees to this, the agreement will be terminated by mutual consent. In that case, the Contractor is entitled to compensation for all financial loss, such as loss suffered, loss of profit and costs incurred.

21. APPLICABLE LAW AND COMPETENT COURT

Dutch law applies.

The Vienna Sales Convention (C.I.S.G.) does not apply, nor do any other international regulations the exclusion of which is permitted.

Disputes will be heard exclusively by the Dutch civil court with jurisdiction over the Contractor’s place of establish- ment, unless this is contrary to mandatory law. The Contractor may deviate from this rule of jurisdiction and apply the statutory rules of jurisdiction.